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Elements and Performance Criteria

  1. Carry out pre-flight safety and security checks
  2. Appropriate action is taken to promptly address identified problems related to aircraft safety or security and/or to report these problems to relevant personnel in accordance with regulatory requirements and workplace procedures
  3. Crew resource management (CRM) principles are applied to establish and maintain awareness of the impact of time and/or commercial pressure on safety-sensitive tasks
  4. Tasks are prioritised during pre-flight checks to ensure critical safety tasks are addressed prior to service checks
  5. Appropriate action is taken in accordance with workplace procedures to report or rectify situations where cabin safety resources are faulty or inadequate in accordance with regulatory requirements and workplace procedures
  6. Prepare aircraft cabin for service
  7. Pre-flight cabin service checks are carried out in accordance with regulatory requirements and workplace procedures
  8. Cabin resources are accessed to replenish depleted stocks as required
  9. Cabin configuration faults are reported/rectified in accordance with workplace procedures
  10. Carry out post-flight checks
  11. Aircraft cabin and systems are inspected for serviceability and depleted stocks are identified and reported in accordance with workplace procedures
  12. Carry out administrative procedures
  13. Administrative procedures are implemented in accordance with regulatory requirements and workplace procedures
  14. All required pre- and post-flight cabin safety, security and service checking documentation is completed in accordance with regulatory requirements and workplace requirements